EU Consumer Rights Directive
16 Jun 2014Having recently been doing some research around the EU Consumer Rights Directive - http://ec.europa.eu/justice/consumer-marketing/rights-contracts/directive/ - this post collects together useful information for retailers based in Europe
A useful overview from The Guardian - http://www.theguardian.com/media-network/media-network-blog/2014/jan/27/retail-eu-consumer-rights-directive
Consumer Rights Directive 2014: Why It Could Be Good News for Ecommerce
The EU Consumer Rights Directive: should etailers be worried?
Why the EU’s new directive could help you nail online customer experience.
The EU Consumer Rights Directive 2014 explained - a very useful overview and explanation from Joanna Perry
The online implications of new consumer rights legislation - useful look at the directive from Internet Retailing
EU Consumer Rights Directive: A top 5 checklist for the digital retailer - handy checklist from Session Digital
Hopefully this information proves useful for anyone looking for information and guidance around the recent changes.
If you know of any other useful resources, please let me know and I can update the article.